Austin, Texas · Est. 2026
We run outbound phone teams for consumer brands. Real representatives who call your customers after they order, answer what they actually asked, and treat your name like it is ours.
What We Do
Representatives call customers who already bought from you, confirm the order, answer product questions, and present what genuinely fits what they purchased. Approved scripts only.
A staffed line for order questions, shipping issues, changes, and cancellations. Separating care from selling means customers reach a person instead of a queue.
Every call is monitored and scored against a written standard. Scores drive coaching. Client-approved language is reviewed before a campaign ever goes live.
How We Operate
The company is new. The people are not. Our leadership has spent more than a decade building and running phone floors, and Cornerstone ATS exists to put that work under one roof with standards written down.
Our Focus
Most of our work is with consumer health and wellness companies. Their customers ask detailed questions about what they ordered, and they deserve a knowledgeable person on the phone rather than a support ticket.
Leadership
Get In Touch
We will tell you honestly whether we are the right team for it.